Comments for Everything You Need to Know About SEM Sales Training http://blog.matchcraft.com Search Marketing Simplified Thu, 28 May 2009 20:04:09 -0600 http://wordpress.org/?v=2.8.4 hourly 1 Comment on Put yourself in the business owner’s customer’s shoes by Rich Rosen, FastCall411 http://blog.matchcraft.com/2009/05/20/put-yourself-in-the-business-owner%e2%80%99s-customer%e2%80%99s-shoes/comment-page-1/#comment-36 Rich Rosen, FastCall411 Thu, 28 May 2009 20:04:09 +0000 http://blog.matchcraft.com/?p=22#comment-36 Mike: I enjoyed the post. I also find that owners love to talk about how they are better than the competition. Another good question might be: "Are you better at responding quickly to your service calls than the competitors?" I also write about SMB customer service issues at blog.fastcall411.com. Mike: I enjoyed the post. I also find that owners love to talk about how they are better than the competition. Another good question might be: “Are you better at responding quickly to your service calls than the competitors?”

I also write about SMB customer service issues at blog.fastcall411.com.

]]> Comment on Attention all sales reps who sell Google Adwords to small businesses…make it about them! by mark http://blog.matchcraft.com/2009/03/19/attention-all-sales-reps-who-sell-google-adwords-to-small-businesses/comment-page-1/#comment-12 mark Wed, 15 Apr 2009 21:32:51 +0000 http://blog.matchcraft.com/?p=9#comment-12 I want to say - thank you for this! I want to say – thank you for this!

]]> Comment on Attention all sales reps who sell Google Adwords to small businesses…make it about them! by Jason Pribil http://blog.matchcraft.com/2009/03/19/attention-all-sales-reps-who-sell-google-adwords-to-small-businesses/comment-page-1/#comment-11 Jason Pribil Wed, 15 Apr 2009 05:21:44 +0000 http://blog.matchcraft.com/?p=9#comment-11 Mike, you make some good points. The trouble is its number's game v's customer focus, and the numbers game is likely to deliver results more quickly when large outbound call centres are used. These are also cheaper than running a f2f sales force that's customer centric. The downside, as you say is that service providers that taking the numbers approach are hurting the industry and causing the high churn out rates. Jason Mike, you make some good points. The trouble is its number’s game v’s customer focus, and the numbers game is likely to deliver results more quickly when large outbound call centres are used. These are also cheaper than running a f2f sales force that’s customer centric.

The downside, as you say is that service providers that taking the numbers approach are hurting the industry and causing the high churn out rates.

Jason

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